As a customer service agent ? representative, you will handle customer interactions and establish a relationship of trust with them in an effort to increase their level of satisfaction and confidence.
What you'll do
Specifically, you will:
- handle incoming inquiries from our customers in a positive and enthusiastic manner
- actively listen to customers to better understand their needs
- propose products and services that meet their needs
- solve customer issues
- redirect them to someone else for help, if required
- ensure the customer leaves the interaction feeling reassured and impressed
We're looking for
A little bit about us
Atelka Enterprise Inc.
Are you interested?
Work With Us
Launch your career at one of the largest Canadian customer contact centers and be part of a winning team with continuous opportunities for professional growth.
What's in it for you?
As a customer service agent ? representative you'll get:
- $250 Signing Bonus after 30 days of production
- competitive base salary up to $15/hr.
- opportunity to build your customer service skills
- weekly 1:1 behavioral coaching sessions
- ongoing support for immediate questions
- career planning
- potential for advancement within 6 months
- monthly performance-based bonus programs
- paid initial and ongoing training for self-development
- benefits (medical and dental)
- employee discounts with local partners
- expanded social network